FREQUENTLY ASKED QUESTIONS
What materials are used in your products?
Silicone beads are 100% food grade, FDA-approved, BPA-free, Phthalate-free, Lead-free, Cadmium-free, Nitrosamine-free, and Latex-free. Hygenic and hypoallergenic, items made of all silicone parts are easy to clean and top-rack dishwasher-safe.
Wood pieces have been boiled for sterilization and then sealed with organic coconut oil to prevent splintering. However, after use and cleaning, the natural sealant will begin to fade, so it is suggested that more coconut oil be applied periodically. Items with wood pieces should be hand-washed with a wet, soapy cloth.
Most beads are small enough to fit in a baby's mouth. Are the products safe?
All items are made with nylon cords, which are very strong and durable. The ends of all cords are tied in a knot and melted to ensure they don't untie. A baby shouldn't be able to break the cord; however, an adult could if they tried hard enough.
As with all items used with and around a baby and children, our products should be used under adult supervision at all times. Never leave a baby or child alone with the product, just to be on the safe side. Discard if you discover any damage. Tighten knots if needed. Purchaser must be over the age of 18 and understand all of the safety precautions. Dents de Bébé is released of all liability once product is shipped.
What's the cost for shipping?
Shipping is a flat rate of $3.95 within the US. International shipping starts at $6.95, depending on destination and quantity, and will be calculated at checkout.
How long will it take to receive my order?
All products are handmade by me once I receive your order! Therefore, I ask for up to 5-7 business days for processing. Once order has shipped, you should receive it within 2-5 days, depending on your location in the US. Shipping time for international orders will vary. You will receive a tracking number once your order has shipped!
Do you accept returns?
All sales are final, with no returns, refunds or exchanges. However, if there is anything wrong with your order, please reach out to me and let me know!
I'm a retailer. Do you offer wholesale?
Yes, I'm more than happy to partner with retailers! Please click HERE to get the process started!
Get more safety info HERE